- #Acronis true image wd edition version 18xxx install
- #Acronis true image wd edition version 18xxx windows 8
Try accessing the NAS by name and ip-address, access the "root folder" of the NAS and one of its shares, for example:Ĥ. See if the NAS could be accessed by typing its name or IP-address directly in the address bar in File Explorer: See if there are any errors with reaching the NASĢ. Open Start menu, type cmd and press Enter In order to see whether the issue occurs with Acronis only or it is universal, please open Windows Explorer and see if the NAS is shown under Network:įollow steps below to troubleshoot NAS detection in Windows: If you expand "Network" in Browse dialog box and do not see your NAS, it is most probably due to network environment problems.
#Acronis true image wd edition version 18xxx install
Install all Windows updates and service packs available.Log out from all VPN clients and close them.Add " C:\Program Files\Bonjour\mDNSResponder.exe“ to antivirus/firewall/antimalware exception list.Use additional troubleshooting steps if all previously listed requirements are met, but NAS is still not detected automatically: Port 5353 UDP must not be blocked on router/switch that is used to connect to NAS.Port 5353 UDP must be opened on Windows machine with Acronis True Image.If it is not – reinstall Bonjour and restart the computer To check whether Bonjour service is running, open Windows Task Manager and see whether the process mDNSResponder.exe is running.
#Acronis true image wd edition version 18xxx windows 8
kb/DL999 (version 2 of Bonjour service).Ħ4-bit Windows 7, 8 and 10: use 7-zip or other archiver to extract Bonjour64.msi from iTunes installation file / (version 3 of Bonjour service).īonjour service is not available for 32-bit versions of Windows 8 and 10, meaning that automatic NAS detection feature will not work on these OSes. Bonjour service must be installed in Windowsĭownload page for Windows XP SP3 32-bit, Windows 7 (32 and 64-bit):.If NAS is not listed under "My NAS connections", troubleshoot the issue as follows : Following requirements must be met: Automatic detection is done through Apple`s Bonjour service for Windows. Found devices are shown under special “My NAS connections” section in “Browse” dialog window. Starting from 2012 version, Acronis True Image on Windows is capable of automatically detecting NAS devices in local network. Windows version of Acronis True Image: NAS is not listed under "My NAS connections" More details on troubleshooting NAS detection in Windows and Acronis Linux and WinPE bootable environments are below. Remeber to press Enter after each attempt. If that does not help, try indicating NAS` name and a shared folder as shown below. Note: it may take several seconds to connect to the NAS. If NAS is not listed under "My NAS connections" and/or under "Network", type NAS` IP-address in the text field "Back up to:", then hit Enter on keyboard.
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